Comprehensive Cancer Centers of Nevada is looking for a Medical Office Scheduler to join our team at our Southern Hills site!   

At Comprehensive Cancer Centers of Nevada (CCCN) a distinguished team of doctors, researchers, nurses, and healthcare professionals have provided patients with groundbreaking treatments on the healing edge of medicine for over 50 years. Our team provides the most effective treatments, both existing and emerging, to diagnose and successfully treat cancer and blood disorders. We support this goal with state-of-the-art facilities across Southern Nevada, all of which integrate the latest diagnostic, therapeutic and research capabilities.  CCCN is dedicated to patient-centered care, advancing innovation, discovery, and improving outcomes.  Motivated, caring professional are encouraged to join us.

What does the position do?

This Las Vegas based position is responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff.

Additionally, the role adheres to the US Oncology Compliance Program, which includes the Code of Ethics and Business Standards.

The ideal candidate for the position will have the following background and experience: 

• High school diploma or equivalent.
• Position is entry level and requires 0-3 years experience, preferably in a medical office setting.

Successful candidates will thrive in a fast paced, rapidly changing environment and have a passion for caring for their patients. 
 
Ready For Your Next Career Challenge?  We’d Love to Hear from You!
If you possess the above qualifications and a desire to make a difference, we invite you to submit your resume and apply.  In addition to a great career opportunity, we offer excellent benefits, a team environment, professional development, and the chance to be part of a nationwide network dedicated to fight the war against cancer.  To apply please click on the “Apply” link. 

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. This employer participates in E-Verify.

Essential Duties And Responsibilities:

• Answers all incoming calls; assesses callers needs and directs to appropriate personnel.
• Obtains and communicates messages in an accurate and timely manner.
• Schedules new patients and return appointments in computer system in accordance with physician and/or office guidelines.
• Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
• Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer.
• Maintains physicians' schedule: on call, vacations, meetings, etc.
• Schedules outpatient appointments/testing and hospital admissions upon request.
• Obtains necessary pre-certification as required.
• Handles new patient referrals, gathers necessary information, assigns the patient account number, and schedules appointment.
• Handles incoming phone calls from patients needing to schedule or reschedule appointments.
• Provides patients with accurate and legible appointment cards.
• Documents' no shows in patient's chart for missed visits. Follows up with patient to reschedule any missed appointments.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office.
• Covers for other front office functions as requested.